General tour questions

What is the maximum number of participants?

Our fixed-departure trips are all for a max of 6 people. I prefer to work with small groups for photo trips as this maximizes our photo opportunities and allow me to give better personal attention to each guest.

Is there a minnimum number of participants?

Yes, we work with 3 as a minnimum for our fixed-departure tours. In not reaching that number we contact the participants to offer a small party supplement so we can still make the trip. Custom tours don’t have a minnimum or maximum number of people.

Are the trips suitable for non-photographer companions as well?

Absolutely, we receive non-photographers companions all the time and, as long as they also enjoy nature, they always have a great time.

Are the trips suitable for children?

It depends, but for most cases I’d say not really. If it’s an older chidren that has a strong interest on wildlife and nature photography than ok, but otherwise it’s really more difficult because we stay out long hours, often waiting in silence for a Jaguar to wake up or something like that. So it’s not a kind of trip I reccommend for children.

Is crime an issue in the areas we visit?

No, the areas we visit, as well the lodges, are all very safe.

What level of photography expertise is required or recommended?

Every photographer will enjoy our trips, from the absolute begginer to the very experienced. Evem if you have a very small experience and need technical help I will be there to help you and assist in varied situations so you won’t miss the shot.

What other photography assistance do you provide?

Probably one of the most importat is to put you on the right place at the right time. Finding good light and good situations is 80% of wildlife photography, only the other 30% is technique and equipment. So, this is one of the main points. The others include technical assistance, insights into new or alternative techniques (like off camera flash), image critiques at the end of the day, image editing tips, etc.

Health issue questions

Are we visiting areas that are considered dangerous for tropical diseases?

No. The Pantanal is not considered a dangerous area for tropical diseases like yellow fever or zika. Malaria is absent from the Pantanal or any other areas we visit during our fixed departure tours.

Is there any vaccination needed?

While it’s not required, it’s probably a good idea to have yellow fever vaccination. If you often travel for wildlife photography you should already have it anyway, as this is reccomended for a lot of African countries. This vaccine is valid for 10 years.

What kind of biting insects should we find?

Mostly just “regular” mosquitoes and, in much smaller quantities, a kind of larger fly that bites and are often found at mid-day, the “mutuca”. Some repellent, long pants and trousers are enough to keep them at bay. During the warmer hours mosquitoes are rarely a problem.

Is it safe to eat at our lodges and hotels?

Yes, we stay at the best lodges in the areas we visit. They are all very clean and maintain a high quality standard. It’s safe to eat every food, including salads, which are often cultivated organically at the lodge gardens and washed properly.

Payment and Cancellation questions

What are the cancellation policies?

For our Brazil trips we DO NOT offer cancellation refunds, so we highly reccomend our guests to purchase trip cancellation insurance. Deposits or final payments are non refundable. The only situations where we refund is when we have to cancel the trip for whatever reason, for example if the trip does not reach a minimum number of participants. In this case we refund the deposit only, minus USD 100 to cover administrative costs. We do not offer any refund for air tickets already bought or any other cost related to the trip.

For our Chile trips we do offer refunds in a few circumstances, please check the Terms & Conditions of our Pumas of Patagonia trips for details.

What payment options do you offer?

International wire transfer (to a brazilian account) or credit card. For our Pantanal and other custom trips in Brazil we offer credit card payments through PayPal with the addition of a 4% fee. For our Chile tours the credit card payments don’t have any added fee.

Are tips included on the tour price?

No, as we think this is more personal. Tips are reccomended for local guides and bus drivers and it can be given in brazilian reais or dollars.